Privacy

The information we collect

Whenever it is reasonable and practicable to do so, we only collect information about you directly from you. We only collect information that is reasonably necessary to:
Provide you quality products or services, consider applications and approaches you make to us, or maintain your contact details. We generally hold personal information relating to:
The products and services we provide or have provided to you, product interests, your contact details. We do not generally collect sensitive information about you unless required by applicable laws or rules.

How that information is used

We only use and disclose personal information about you for the purpose for which it was disclosed to us or related purposes which would reasonably be expected without your permission. For example, we may from time to time use your personal information to inform you of opportunities or to provide information about products and services which we expect may be of interest to you. However, we do respect your right to ask us not to do this. We do not sell personal information to other organisations to allow them to do this.

Keeping information secure

We use security procedures and the latest technology to protect the information we hold. Access to and use of personal information within AME is appropriately limited to prevent misuse or unlawful disclosure of the information.

How you can access your information

You can contact us to request access to your information. In normal circumstances we will give you full access to your information. However, there may be some legal or administrative reasons to deny access. If access is denied, we will provide you with the reason why.

Dealing with AME online

If you visit AME's website to browse, read or download information, our system will log these movements. These web site logs are not personally identifiable and AME makes no attempt to link them with the individuals who browse the site. If you visit AME's website to log into our secure areas, we use cookies and other executable files which will enable us to identify you. This is for security reasons only. Your account information is password protected and we recommend you do not divulge your password to anyone. To further protect your personal information, your log-in time will automatically expire after a certain period of inactivity.

Cookies

A cookie is a small data file that contains information about your visit to a web site. This information is provided by your computer during your first visit to a web server. The server records this information in a text file and stores this file on your hard drive. When you visit the same web site again, the server looks for the cookie and structures itself based on the information provided.